Contact Us

Zelvanil is operated by Shenzhen Sencan E-Commerce Co., Ltd.

If you have questions about our products, your order, shipping or a return, please contact us using the details below. For order-related enquiries, include your order number so that we can assist you more efficiently.

Email: service@zelvanil.com
Phone: +86 755 8329 0030

Customer Support Hours:
Monday–Friday, 9:00 AM–6:00 PM Pacific Standard Time (UTC−8)

We usually respond within 1–2 business days.

Legal Company Name:
Shenzhen Sencan E-Commerce Co., Ltd.

Business Address:
Unit 39H-M59, Fortune Tower, 88 Fuhua 3rd Road, Gangxia Community, Futian Subdistrict, Futian District, Shenzhen, China

Returns

Please contact us before sending a return. Our support team will provide the appropriate return address and instructions. Do not assume that our business address is the correct return destination.